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You need not visit a bank to exchange your Rs 2,000 notes – Here’s how Amazon can help you

Exchanging the soon to be defunct Rs 2,000 notes one processes can be a hassle amidst one’s daily packed hustle and bustle. Now, Amazon has made an announcement regarding this to help with the process. The decision follows the Reserve Bank of India’s decision on May 19 to withdraw all Rs. 2,000 currency notes from circulation as part of its Clean Note Policy. The central bank of India has provided a window until September 30 for individuals to deposit or exchange their existing notes.

Given the challenges faced by many individuals in exchanging or depositing their notes at banks, Amazon has introduced an initiative to facilitate the process for its customers. According to Amazon’s official statement, customers will now have the option to use their Rs. 2,000 notes for topping up their Amazon Pay balances during cash-on-delivery orders.

Any remaining change will be loaded into their Amazon Pay wallet.

To ensure a smooth process, Amazon has set a maximum limit of Rs. 50,000 per month that customers can deposit, which includes notes of the Rs. 2,000 denomination. This initiative aims to provide convenience and flexibility to customers who are seeking to convert their Rs. 2,000 notes into a digital form.

Here’s how to exchange Rs. 2,000 note using the Amazon Pay wallet.

  • Customers are required to initiate the video KYC process on the Amazon app.
  • After successfully completing the KYC, customers can proceed to place a cash on delivery order.
  • During the delivery, customers can provide the cash payment to the delivery agent.
  • The delivery agent will promptly update the customer’s Amazon Pay balance with the remaining amount.

The updated balance in the Amazon Pay wallet can be utilized for various purposes such as online shopping, QR code payments, recharging services, sending money to friends and family, as well as making digital payments on applications like Swiggy and Zomato.

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